John joined the National Consumers' League in September 2008. John’s focus at NCL is advocating for stronger consumer protections before Congress and federal agencies on issues related to telecommunications, fraud, technology, and other consumer concerns. In addition, John manages NCL’s Fraud Center and coordinates the Alliance Against Fraud coalition. John is also Research Director for the Telecommunications Research and Action Center (TRAC), a project of NCL. In his role with TRAC, John advocates on behalf of residential consumers of wireline, wireless, VoIP, and other IP-enabled communications services.
Prior to coming to NCL, John spent five years as Director of Research at Amplify Public Affairs (APA), where he helped launch APA’s Web 2.0-based public affairs practice. John also focused on producing actionable public policy research for APA’s private and non-profit clientele. Prior to joining APA and TRAC, John worked at Sprint in its International Carrier Services Division and at the American Center for Polish Culture in Washington, DC.
John was a member of the FCC’s Consumer Advisory Committee from 2005 to 2007 and served on the Board of the Arlington-Alexandria Coalition for the Homeless. He is a graduate of George Mason University, where he received a bachelor’s degree in International Relations. John also studied at the Institut d’Études Politiques in Strasbourg, France. He lives in Arlington, Virginia with his wife and two children.
February 2, 2012 Reuters "How to spot investment fraud"
November 7, 2011 Fox Business News "Seven Smart Ways to Make the Most of Gift Cards"
October 31, 2011 Smart Money "Lost Power? Get a Refund"
September 28, 2011 Fox News "Top 5 Travel Scams to Know Before You Book"
September 21, 2011 The Boston Herald "Ticket resale reform backers frame pitch around consumer protection"
September 12, 2011 CNN/CBS "Precautions to take before buying your tween a cell phone"
June 16, 2011 WalletPop "Five Things to Know About Fake Check Scams"
June 14, 2011 MarketWatch "3 tips to avoid check fraud"
Feb 28, 2011 Penn Live "Cell phone 'bill shock' could be eliminated under proposed federal rules"
Feb 17, 2011 Star-Telegram "Uncovering how questionable those big blue mailboxes are"
Feb 15, 2011 Spectrum Online "Report Finds Scams Targeting Older Consumers Increased in 2010"
Feb 9, 2011 MSNBC "Scammers try to cash in on chaos in Egypt"
Feb 9, 2011 Bankrate "Phone scams against the elderly"
Jan 14, 2011 KOVR "Call Kurtis: Red Flags A Company Is Struggling"
Jan 11, 2011 The Sun Chronicle "Consumers beware"
Nov 28, 2010 The Washington Examiner "Consumers beware: 'Tis the season for fraud, rip-offs"
Nov 12, 2010 Houston Chronicle "Cable fears TV viewers will cut the cord"
Oct 22, 2010 USA Weekend "Turn to Twitter for quick customer service"
Sept 30, 2010 MSNBC "Crooks 'cram' phone bills with bogus charges"
July 31, 2010 Atlanta Journal Constitution "Get savvy about the cyber market."
July 5, 2010 The Detroit News-Calls are on the rise for pay-as-you-go cell phones
June 18, 2010 Info Tech - New Internet Fraud Alert Helps Rescue Stolen Account Credentials
New Internet Fraud Alert Helps Rescue Stolen Account Credentials